+
Compartilhar
Compartilhar Paidwork Facebook
Compartilhar Paidwork WhatsApp
Compartilhar Paidwork X
Compartilhar Paidwork Reddit
Compartilhar Paidwork Telegram
Copiado para a área de transferência
Todas as ofertas 1
Todas as ofertas
Apoiar > Customer Service Associate
Todas as ofertas 2
⚡ Apoiar
Compartilhar

Customer Service Associate

Controlo remoto
⚡ Apoiar
⚡ Apoiar
Customer Service Associates typically work for corporations as a member of the customer service department. They work closely with customer service personnel and members of the sales team to determine the best methods for revenue retention and customer loyalty. Their job is to help customers purchase products, troubleshoot problems and receive refunds for defective products. They may also be responsible for learning about new products and services to best assist customers with questions or concerns.
O que um Customer Service Associate faz?
A Customer Service Associate, or Customer Retention Associate, is responsible for helping customers with questions or concerns regarding company products and services. Their duties include communicating with customers in-person, over the phone or via email, filling out forms after each interaction to determine frequent customer feedback or questions and participating in meetings with the customer service team to develop new strategies.
Responsabilidades
Um Customer Service Associate deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Customer Service Associate deve ser capaz de executar:
  • Listening to customers’ concerns and handling complaints and returns
  • Giving detailed explanations of services or products
  • Working with a sales team to create better methods to address customer complaints
  • Reviewing customer accounts and transactions while resolving issues
  • Communicating with customers in-person, through email or chat, over the phone or on social media
  • Receiving orders, calculating charges and processing payments
Habilidades necessárias
Um Customer Service Associate competitivo terá certas habilidades e qualificações, incluindo:
  • Great communication abilities, including written and verbal communication
  • Patience, empathy and professionalism
  • Good problem-solving and decision-making capabilities
  • Basic computer skills, including data entry, website navigation and other software
  • Effective time management, prioritization and multitasking skills
  • Ability to work in a team setting
Ofertas semelhantes
Se você estiver recrutando para posições relacionadas a um Customer Service Associate, veja nossas descrições de cargo para funções semelhantes:
Procurando mais oportunidades de ganhos?
Temos bastante! Explore todas as diferentes categorias de empregos Paidwork.
Descubra mais empregos
Não espere, ganhe agora! 💸
Há uma tarefa Paidwork disponível para este trabalho. Pule o recrutamento e comece a ganhar hoje!
Comece a ganhar agora
Comece a ganhar agora 1 Comece a ganhar agora 2
Não espere, ganhe agora!
Há uma tarefa Paidwork disponível para este trabalho. Pule o recrutamento e comece a ganhar hoje!
Comece a ganhar agora
Salvar esta oferta
Salvar esta oferta
Salvou
Salvou