Clerks are responsible for tasks assigned to them by their office manager or other department employees. Most of these tasks involve working with company documents and internal and external communications.
O que um Clerk faz?
A Clerk, or Bookkeeper, is responsible for performing administrative tasks to support daily business operations. Their duties include responding to phone calls or emails, maintaining an organized filing system and restocking office supplies as needed.
Responsabilidades
Um Clerk deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Clerk deve ser capaz de executar:
Updating and storing business files to ensure they are accurate and accessible for other employees
Typing reports, letters and other business documents
Sorting mail and responding to it or distributing it to appropriate employees
Answering telephone calls and emails and redirecting them to other employees when appropriate
Issuing invoices and following up outstanding payments
Taking dictations and minutes during meetings
Habilidades necessárias
Um Clerk competitivo terá certas habilidades e qualificações, incluindo:
Familiarity with common office processes, including filing, handling mail and directing telephone calls
Computer literacy, including familiarity with common word processing, spreadsheet, database and basic accounting software
Accurate and efficient typing skills for data entry, taking minutes and dictations, answering emails and typing letters and other documents
Verbal communication for addressing other employees, customers and other business contacts
Customer service for dealing with members of the public
Organization and ability to multitask for filing and completing several clerical and administrative tasks at once
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