Care Managers support the success of the organizations they work for by helping to ensure better patient outcomes and satisfaction. They act as critical advocates, guides and support for patients and families who are facing long-term care needs associated with chronic illnesses or aging. Care Managers may act as the hub of larger care teams, connecting various doctors, facilities and providers to support streamlined services for patients.
O que um Care Manager faz?
Care Managers, which might also be called Geriatric Care Managers if they work exclusively with older adults, provide support for individuals and their families as they deal with major medical care requirements. Some duties to include in your Care Manager job description include patient assessment, care plan coordination and monitoring patient progress.
Responsabilidades
Um Care Manager deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Care Manager deve ser capaz de executar:
Assess patient needs
Coordinate service with multiple providers and agencies
Remain up to date on best practices and information about healthcare concerns and conditions to educate patients and family caregivers
Monitor a patient’s medical progress via vital signs and other metrics as well as observations reported by caregivers, family members and clinicians
Habilidades necessárias
Um Care Manager competitivo terá certas habilidades e qualificações, incluindo:
Ability to quickly and accurately communicate details about a patient’s condition and ongoing care to clinicians. They must also be able to explain such things in layman’s terms to the patient and their family.
Empathy for patients
Organizational skills to be able to keep track of hundreds of details and support organized approaches to treatment planning and implementation.
Problem-solving capabilities to work around complex schedules or walk patients through secondary plans when first options fall through.
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