An Account Executive is responsible for fully understanding a client’s needs and determining whether a business can meet those needs. An Account Executive oversees a team to ensure the company’s products or services are delivered on time, on budget and up to the client’s standards.
O que um Account Executive faz?
An Account Executive, or Key Account Executive, works directly with clients to learn their goals and establish how the company can meet them. Their duties include regularly meeting quotas, goals and other forms of client expectations, helping clients understand the limits of their budget or resources and consistently meeting project deadlines laid out by the client.
Responsabilidades
Um Account Executive deve ser capaz de cumprir vários deveres e responsabilidades. A seguir estão alguns deveres e responsabilidades que um Account Executive deve ser capaz de executar:
Communicating with clients and gathering information about a project’s scope, budgets and timelines
Meeting with other executives to discuss clients’ project goals, progress and outcomes
Developing budgets and timelines for clients and the company they work for
Coordinating teams to meet project milestones
Assembling new teams to meet clients’ or businesses’ goals
Reporting and recording all sales activities in a web-based CRM system
Qualifying inbound leads and prospects via phone and email
Organizing regular client meetings to ensure excellent customer service
Habilidades necessárias
Um Account Executive competitivo terá certas habilidades e qualificações, incluindo:
Written and verbal communication skills
Organization skills
Time management skills
Teamwork skills
Multitasking skills
Budget management
Sales skills
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