Whether employed by a travel agency or a hospitality business, a Travel Agent directly contributes to the success of an organization. By executing their assigned duties and responsibilities well, they provide exceptional service to clients to increase customer loyalty, boost customer satisfaction rates and encourage word-of-mouth referrals. Through cross-selling and education, they encourage clients to book transportation tickets, events tickets, accommodations, dining reservations, cruises, tours, spa appointments and activities. In the process, they may generate sales or commissions for their employers and impact the organizations’ bottom lines positively.
ਇੱਕ Travel Agent ਕੀ ਕਰਦਾ ਹੈ?
A Travel Agent, or Travel Manager, is responsible for helping individuals and businesses plan for work and personal travel. Their duties include advising clients on the features of various travel destinations, creating itineraries for dining, transportation, sightseeing and recreation and booking transportation tickets, activities, vehicle rentals and hotel accommodations.
