Service Writers typically work for the automotive services industry in car dealerships or repair shops, but they also commonly work in the industrial or manufacturing industries. Their job is to act as a liaison between customers and service staff and ultimately advocate for customer needs. They may also be responsible for handling customer paperwork and maintaining accurate customer records.
ਇੱਕ Service Writer ਕੀ ਕਰਦਾ ਹੈ?
A Service Writer, or Automotive Service Writer, is responsible for assisting customers with their vehicle repair needs. Their duties include greeting customers and telling them about the types of services their shop offers, updating customers on the progress of their vehicle repairs or limited offerings like free vehicle inspections and processing customer transactions upon completion of their vehicle repairs.
