Appointment Setters are the first step in the sales process, and their main responsibility is to schedule appointments with potential customers. To do this, they must be knowledgeable about the company’s products or services. Then, they identify potential customers from a list of leads and reach out to them by phone, social media or email. The goal is to get the potential customer interested enough in the product or service to agree to meet with a sales representative. Aside from contacting potential customers and gauging their interest, Appointment Setters may also be responsible for updating the database with customer information. Sometimes, they also conduct follow-up calls to confirm or reschedule missed appointments. Appointment Setters are familiar with fast-paced environments and are often expected to make a high volume of cold calls.
ਇੱਕ Appointment Setter Job ਕੀ ਕਰਦਾ ਹੈ?
An Appointment Setter is essential in any company that relies on setting appointments to generate revenue. They are responsible for creating new business opportunities by setting up appointments with potential clients. By providing professional and courteous customer service, they pave the way for a positive customer experience and help to build relationships between the company and its clients.
