Medical Secretaries are employed by medical offices to represent other medical staff at the front desk and facilitate interactions with patients. Their role is to welcome incoming patients and guide them through the process of booking an appointment or checking in to meet with a Doctor or Nurse. Medical Secretaries perform basic clerical tasks like organizing medical records, preparing reports, processing paperwork, returning messages and updating patient accounts. They help with billing tasks, communicate with insurers and facilitate referrals or prescription requests. Medical Secretaries keep track of staff schedules to make sure someone is available to meet with scheduled patients.
Wat doet een Medical Secretary?
A Medical Secretary, or Medical Administrative Assistant, is responsible for handling administrative and clerical tasks at a hospital or clinic. Their duties include accepting calls from patients and either answering their questions or directing their call, coordinating appointments for patients based on Doctor availability and processing invoices and payments.
Verantwoordelijkheden
Een Medical Secretary moet in staat zijn om verschillende taken en verantwoordelijkheden te vervullen. Hieronder staan enkele taken en verantwoordelijkheden die een Medical Secretary moet kunnen uitvoeren:
Perform file system and database management
Take messages and manage a multi-line phone to handle calls
Process medical insurance claims and patient billing
Schedule staff meetings
Handle faxes and mail
Schedule appointments and surgeries, send appointment reminders and make follow-up calls or generate emails
Benodigde vaardigheden
Een concurrerende Medical Secretary zal bepaalde vaardigheden en kwalificaties hebben, waaronder:
Prior experience as a Medical Secretary or similar administrative role
Multitasking and organizational skills
Knowledge of medical coding, medical office procedures, regulations and medical terminology
Patience and discretion
Familiarity with the basics of bookkeeping
Experience working with EHRs, databases and word processing and spreadsheet software
Soortgelijke aanbiedingen
Als u werft voor functies die gerelateerd zijn aan een Medical Secretary, bekijk dan onze functiebeschrijvingen voor vergelijkbare rollen:
