Greeters work in a variety of settings that include grocery and retail stores, fine dining establishments, banks and auto dealerships. They’re responsible for ensuring that all incoming visitors are greeted in a friendly, professional manner, and they assist with seating, handle customer inquiries and direct customers to specific areas of supermarkets and shopping malls. A Greeter is the first person that customers and guests see when entering an establishment, and they’re often assigned a variety of tasks that may include greeting guests and customers at front entrances, conducting tours of hotels and answering inquiries about products and services.
Wat doet een Greeter ?
A Greeter, or Host/Hostess Greeter, is responsible for welcoming guests, customers and visitors as they enter various establishments. Their duties include directing patrons to their seats, directing customers to products in grocery stores and retail establishments and advising customers on store promotions.
Verantwoordelijkheden
Een Greeter moet in staat zijn om verschillende taken en verantwoordelijkheden te vervullen. Hieronder staan enkele taken en verantwoordelijkheden die een Greeter moet kunnen uitvoeren:
Holding doors open for incoming guests
Directing customer complaints to upper management and supervisory personnel
Handing out promotional materials and coupons to customers as they enter retail establishments or grocery stores
Offering free samples to incoming customers
Ensuring all entering guests meet security requirements when applicable
Benodigde vaardigheden
Een concurrerende Greeter zal bepaalde vaardigheden en kwalificaties hebben, waaronder:
Good interpersonal skills
Customer service skills
Strong communication skills
Ability to sit or stand for extended periods of time when working in entrances
Ability to exhibit empathy when dealing with upset customers
Strong multitasking skills
Soortgelijke aanbiedingen
Als u werft voor functies die gerelateerd zijn aan een Greeter , bekijk dan onze functiebeschrijvingen voor vergelijkbare rollen:
