A Waiter, or Restaurant Server, is responsible for ensuring diners have a positive experience at food establishments by exhibiting excellent customer service. Their duties include greeting diners and taking their orders, communicating with members of the kitchen about orders and carrying meals or beverages to the correct tables.
Waiter은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Waiter이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.
- Taking orders from customers
- Answering questions about menu items, food sensitivities and food substitutions
- Giving customers suggestions for food and drinks and telling them about any special menu items
- Serving nonalcoholic beverages and delivering food and alcoholic beverages to customers
- Communicating with customers to ensure satisfaction and resolve any complaints
- Cleaning tables after customers have finished their meals
경쟁력 있는 Waiter은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.
- Effective communication and active listening skills for conversing with guests
- Knowledge of federal, state and local laws dealing with the consumption of alcohol
- Impeccable customer service skills and social perceptiveness
- Ability to evaluate customer satisfaction and responsiveness
- Accountability in processing customer payments
- Strong time management and organizational skills
