A Virtual Assistant, or Virtual Administrative Assistant, is responsible for providing remote assistance to business management professionals. Their duties include conducting research and organizing data, interacting with customers or clients on their employer’s behalf and performing additional clerical duties like updating calendars or sorting documents.
Virtual Assistant은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Virtual Assistant이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.
- Answer emails and phone calls from customers.
- Make travel arrangements.
- Schedule appointments.
- Make cold calls to generate leads from a provided spreadsheet.
- Create content to post on the company’s social media channels.
- Conduct online research to find address and contact details for a given list of companies.
경쟁력 있는 Virtual Assistant은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.
- High school diploma or GED
- Bachelor’s degree preferred in some roles
- Over three years of experience in a Virtual Assistant role
- Familiarity with latest workplace technologies, including VoIP, online calendars and desktop sharing
- Working knowledge of spreadsheet and word-processing program
- Excellent multitasking, time management and organizational skills