Sales Support Specialist

원격

🛒 매상

Sales Support Specialists provide assistance to the sales team to ensure customers are satisfied with the sales department’s performance. They’ll complete clerical and administrative duties for the sales team, like scheduling appointments, answering customers’ questions and informing customers of their order statuses. Sales Support Specialists are responsible for gathering lists of sales leads and distributing them equally to sales team members.

Sales Support Specialist은 무엇을 하나요?

A Sales Support Specialist, or Sales Customer Support Specialist, assists the sales team in obtaining and keeping customers by performing administrative and clerical tasks. Their main duties include responding to customer complaints and questions, making sure orders are processed on time and scheduling sales meetings and appointments.

책임

Sales Support Specialist은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Sales Support Specialist이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.

Compiling daily lists of leads and delegating them to sales team associates
Maintaining an accessible and organized filing system for sales and administrative professionals
Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings
Providing assistance to management team members and executives as needed
Performing data entry duties in regards to metrics, sales figures and other key data
Expediting requests rush orders and altering sales orders and shipping information as required

필수 기술

경쟁력 있는 Sales Support Specialist은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.

Computer literacy: In addition to data entry and typing, Sales Support Specialists need to have knowledge of basic spreadsheet and word processing creation software.
Time management and organization: These professionals use a variety of organization methods, including calendar management, to handle multiple projects at one time and completing tasks efficiently and quickly.
Customer service: Sales Support Specialists should have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers.
Communication: Clear communication and the ability to explain concepts in simple terms are used to help the customer work through problems and accurately describe products.
Problem-solving: These professionals should be able to use critical and creative thinking to identify and resolve issues with products and orders.

유사한 제안

Sales Support Specialist과 관련된 직책을 모집하는 경우, 유사한 역할에 대한 직무 설명을 참조하세요:

Sales Manager