Relationship Manager

원격

🛒 매상

Relationship Managers typically work for corporations across industries to make sure business clients feel valued. They work closely with the sales, marketing and customer service teams to develop new ways to attract clients and reduce client turnover. Their job is to understand their employer’s values and the types of products they offer to best represent their employer during client meetings. They may also be responsible for creating client satisfaction surveys and negotiating payment terms.

Relationship Manager은 무엇을 하나요?

A Relationship Manager, or Client Relationship Manager, is responsible for forming and maintaining connections with business clients to drive sales. Their duties include meeting with clients in-person to discuss new products or services, resolving client issues with their employer’s products or services to preserve relationships and communicating with other departments about maximizing client experiences.

책임

Relationship Manager은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Relationship Manager이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.

Build and improve relationships with customers, key suppliers and partners.
Review company practices to ensure clients get maximum satisfaction from their purchases.
Identify potential opportunities and inform the sales team to follow up.
Educate and inform clients about the company’s products, services and special offers.
Attend to client complaints and resolve issues promptly.
Work with internal departments to ensure company meets clients’ expectations.

필수 기술

경쟁력 있는 Relationship Manager은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.

Bachelor in business administration, marketing or a related field
Three or more years’ experience in customer service, sales or a related position
Ability to lead and work within a team
Excellent conflict resolution and interpersonal skills and ability to build lasting relationships with clients
Exceptional organization skills and a strong work ethic

유사한 제안

Relationship Manager과 관련된 직책을 모집하는 경우, 유사한 역할에 대한 직무 설명을 참조하세요:

Sales Assistant