An Operations Manager, or Operations Supervisor, oversees a company’s organizational processes and operations to ensure productivity and quality. Their main duties include overseeing the recruiting and hiring process, improving productivity and efficiency and managing quality standards.
Operations Manager은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Operations Manager이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.
- Long-term planning to support the company’s goals
- Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
- Assessing and analyzing departmental budgets to find ways to optimize profitability
- Inspiring and motivating employees through positive encouragement and incentive initiatives
- Communicating with stakeholders about shifting company priorities and projects
- Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
경쟁력 있는 Operations Manager은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.
- “Big picture” thinking to address top-level concerns
- Interpersonal skills to communicate with executives and staff employees
- Understanding of financial and budgeting processes and principles
- Strong personal and professional judgment
- Adaptability to respond quickly to a shifting reality and adjust initiatives and priorities
- Organizational skills and the flexibility to jump from priority to priority