A Medical Secretary, or Medical Administrative Assistant, is responsible for handling administrative and clerical tasks at a hospital or clinic. Their duties include accepting calls from patients and either answering their questions or directing their call, coordinating appointments for patients based on Doctor availability and processing invoices and payments.
Medical Secretary은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Medical Secretary이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.
- Perform file system and database management
- Take messages and manage a multi-line phone to handle calls
- Process medical insurance claims and patient billing
- Schedule staff meetings
- Handle faxes and mail
- Schedule appointments and surgeries, send appointment reminders and make follow-up calls or generate emails
경쟁력 있는 Medical Secretary은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.
- Prior experience as a Medical Secretary or similar administrative role
- Multitasking and organizational skills
- Knowledge of medical coding, medical office procedures, regulations and medical terminology
- Patience and discretion
- Familiarity with the basics of bookkeeping
- Experience working with EHRs, databases and word processing and spreadsheet software