Hotel Manager

원격

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Hotel Managers typically work for hotels, inns, motels and other types of accommodation to provide leadership to daily operations. They coordinate with the Hotel Owner and upper management personnel to implement customer service policies and other procedures for employees to follow. Their job is to create work schedules for hotel employees to ensure that the facility always has the correct number of Front Desk Assistants, Maids, Chefs, Kitchen Aides and Bellhops on staff to maintain operations. They may also be responsible for coming up with marketing initiatives and events to attract business.

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A Hotel Manager, or Hotel General Manager, is responsible for overseeing the successful operations of a lodging facility to ensure guest satisfaction and enhance the facility’s reputation among travelers. Their duties include hiring and training employees, managing budgets for items like cleaning supplies, appliances and furniture and engaging with guests to resolve issues with their rooms.

책임

Hotel Manager은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Hotel Manager이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.

Greet and register guests
Inspect the grounds, public areas and guest rooms for appearance and cleanliness
Ensure company standards for housekeeping, decor and guest services are met
Answer guest questions about hotel services and policies
Keep track of the hotel’s financials
Interview, hire, train and terminate staff

필수 기술

경쟁력 있는 Hotel Manager은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.