Field Service Technician

원격

⚡ 지원하다

Field Service Technicians work in the field, traveling to customer locations to provide service, maintenance and installation. They use their technical skills to troubleshoot issues when they arise to keep the customer’s equipment functioning properly. A Field Service Technician not only ensures the equipment is installed and working properly, but also manages customer relationships to boost customer retention and satisfaction, which ultimately boosts the company’s profitability.

Field Service Technician은 무엇을 하나요?

A Field Service Technician, or Field Tech, provides installation and maintenance for equipment in the field. Their duties include installation, troubleshooting and repairs.

책임

Field Service Technician은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Field Service Technician이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.

Installing or upgrading equipment maintained by the company in various field locations
Configuring hardware and software components after installation
Performing routine maintenance on technology equipment
Testing equipment to troubleshoot the issues
Maintaining all tools and equipment used during service calls
Teaching customers how to use the equipment properly

필수 기술

경쟁력 있는 Field Service Technician은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.

Strong customer service skills
Written and verbal communication skills to understand issues customers have and to explain technical information to customers in clear terms
Problem-solving skills to diagnose problems with malfunctioning equipment
Time-management skills to handle appointments efficiently and stay on schedule
Attention to detail to spot issues and complete accurate reports about the repairs
Organizational skills to keep tools and paperwork organized while in the field

유사한 제안

Field Service Technician과 관련된 직책을 모집하는 경우, 유사한 역할에 대한 직무 설명을 참조하세요:

Crisis Counselor