A Debt Collector work with customers to collect their outstanding debts to an organization. Their duties include organizing and keeping track of customer’s outstanding debt accounts, contacting debtors to learn more about their payment status and negotiating payments and payment plans with customers.
Debt Collector은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Debt Collector이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.
- Manage multiple delinquent accounts for debt collection efforts.
- Keep track of assigned accounts to identify outstanding debts.
- Plan a course of action to recover outstanding payments.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Investigate and resolve discrepancies in payments or accounts.
경쟁력 있는 Debt Collector은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.
- Office and database software skills
- Negotiation and conflict resolution skills
- Speaking and listening skills
- Multi-tasking and time management skills
- Prioritization skills
- Knowledge of relevant legal requirements
