A Computer Technician, or Computer Support Technician, is responsible for maintaining computer systems within a business setting. Their duties include installing computers, routers and other hardware, updating or repairing existing systems and troubleshooting problems with hardware.
Computer Technician은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Computer Technician이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.
- Paying close attention to the user’s description of their computer problem and asking questions to identify the problem and determine how to solve it
- Training users on how the use of new hardware or software
- Testing and evaluating the organization’s computer network
- Troubleshooting network problems and individual user hardware or software problems
- Setting up or repairing computer hardware and other associated devices such as printers and scanners
경쟁력 있는 Computer Technician은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.
- Communication skills
- Listening skills
- Customer service skills
- Problem-solving skills
- Analytical skills
