A Bank Teller, or Bank Clerk, helps customers with routine financial transactions. Their day-to-day duties include making deposits, handling withdrawals and issuing money orders or cashier’s checks to bank customers.
Bank Teller은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Bank Teller이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.
- Recording transactions, which involves logging checks and preparing transaction reports
- Counting and packaging currency
- Reconciling cash drawers
- Opening new accounts and helping with loan applications
- Exchanging foreign currency
- Promoting the bank’s products and services, such as checking and savings accounts, loans, certificates of deposit (CDs) and credit cards
- Keeping customers’ personal information confidential
- Communicating with other bank team members
경쟁력 있는 Bank Teller은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.
- Written and oral communication skills to handle inquiries and keep accurate records
- Organization skills to keep their workstations and drawers tidy and easily accessible
- Time-management skills to complete assigned duties during a work shift
- Teamwork skills to assist other Tellers and bank personnel as needed
- Multitasking skills to quickly shift from transaction to transaction
- Arithmetic skills to count money accurately
- Computer literacy to access account information and process transactions
- Working knowledge of bank policies regarding topics such as filing suspicious activity reports and customer identification
