매상 > Automotive Service Writer
Automotive Service Writer
원격
An automotive service writer serves as the liaison between a technician team and customers. Automotive service writer job duties and responsibilities ensure that customers receive the best possible service and that technicians can focus on making necessary repairs. They handle everything from obtaining initial information from the customer to determining and communicating repair costs. In addition, they act as an advocate for customers, helping to eliminate unnecessary delays. Should complaints arise, the automotive service writer works to resolve them.
A thorough automotive service writer job description should outline the skills and qualifications needed to perform their job duties and responsibilities well.
Automotive Service Writer은 다양한 업무 및 책임을 이행할 수 있어야 합니다. 다음은 Automotive Service Writer이 실행할 수 있어야 하는 몇 가지 업무 및 책임입니다.
- Promptly greeting customers who walk into the shop
- Listening to customers describe auto problems
- Asking follow-up questions to help diagnose issues
- Entering customer information into a database
- Tracking the progress of each job
- Compiling work estimates and communicating them to the customer
- Answering customers’ questions regarding the nature of repairs and their costs
- Billing the customer or accepting payment when the job is complete
경쟁력 있는 Automotive Service Writer은 다음을 포함한 특정 기술과 자격을 갖추고 있습니다.
- Strong listening skills to gather information from customers
- Effective interviewing skills to ask follow-up questions
- Thorough knowledge of automobiles to gather information and discuss vehicles with authority
- Verbal communication skills to explain complex technical problems in simple terms
- Familiarity with database software used for entering customer information
- Arithmetic ability to calculate the total cost of parts and labor when creating estimates
- Organizational skills to keep track of multiple jobs and manage estimates and other paperwork
Automotive Service Writer과 관련된 직책을 모집하는 경우, 유사한 역할에 대한 직무 설명을 참조하세요:
우리에게는 충분합니다! Paidwork Jobs의 다양한 카테고리를 모두 살펴보세요.
더 많은 채용 정보를 찾아보세요
이 직업에 사용할 수 있는 Paidwork 작업이 있습니다. 채용을 건너뛰고 지금부터 수익을 창출해 보세요!
기다리지 말고 지금 적립하세요!
이 직업에 사용할 수 있는 Paidwork 작업이 있습니다. 채용을 건너뛰고 지금부터 수익을 창출해 보세요!
지금 수익을 창출해 보세요
