A Virtual Assistant, or Virtual Administrative Assistant, is responsible for providing remote assistance to business management professionals. Their duties include conducting research and organizing data, interacting with customers or clients on their employer’s behalf and performing additional clerical duties like updating calendars or sorting documents.
Virtual Assistant は、さまざまな職務と責任を果たすことができなければなりません。以下は、Virtual Assistant が実行できるいくつかの職務と責任です:
- Answer emails and phone calls from customers.
- Make travel arrangements.
- Schedule appointments.
- Make cold calls to generate leads from a provided spreadsheet.
- Create content to post on the company’s social media channels.
- Conduct online research to find address and contact details for a given list of companies.
競争力のある Virtual Assistant には、次のような特定のスキルと資格があります:
- High school diploma or GED
- Bachelor’s degree preferred in some roles
- Over three years of experience in a Virtual Assistant role
- Familiarity with latest workplace technologies, including VoIP, online calendars and desktop sharing
- Working knowledge of spreadsheet and word-processing program
- Excellent multitasking, time management and organizational skills
