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Receptionist

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Receptionists typically work for companies across industries to assist customers and employees alike. They work closely with office staff to notify them of incoming calls, prepare outgoing mail and make copies or fax documents. Their job is to manage their office tasks while also answering calls from customers, answering questions and helping visitors locate the correct office. They may also be responsible for taking inventory of office supplies and placing orders accordingly.
Receptionist の仕事は何ですか?
A Receptionist, or Front Desk Receptionist, is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for meetings with management or sales staff.
責任
Receptionist は、さまざまな職務と責任を果たすことができなければなりません。以下は、Receptionist が実行できるいくつかの職務と責任です:
  • Making appointments for all staff or for specific employees, such as executives
  • Processing bills and helping clients or customers if they have any questions about their charges
  • Organizing files for billing, customer and client records, etc.
  • Directing visitors to the correct office
  • Responding to all customer inquiries in a polite and timely manner
必要なスキル
競争力のある Receptionist には、次のような特定のスキルと資格があります:
  • Verbal and written communication skills to interact clearly with customers, vendors and other employees
  • Organization skills to keep accurate records and find important information quickly
  • Time management skills to prioritize and complete a side variety of tasks throughout the day
  • Patience and listening skills to respond appropriate and interact positively with upset customers
  • Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
類似のオファー
Receptionist に関連する職種を募集している場合は、類似職種の職務記述書をご覧ください:
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