Store Shoppers are responsible for ensuring that orders are fulfilled and delivered to meet customer expectations, and they must often complete multiple shopping tasks within predetermined time windows.
Un Store Shopper dovrebbe essere in grado di svolgere vari doveri e responsabilità. Di seguito sono riportati alcuni doveri e responsabilità che un Store Shopper dovrebbe essere in grado di eseguire:
- Accepting shopping order batches through cell phone apps
- Communicating with customers regarding orders via phone apps and text messages
- Verifying if requested items are available for purchase and coordinating substitutions with customers
- Utilizing application software to input item replacements and request refunds for customers
- Processing orders through grocery store and big box store checkout registers and terminals
- Using personal vehicles or store delivery vehicles to deliver customer orders
Un Store Shopper competitivo avrà determinate competenze e qualifiche, tra cui:
- Good customer service skills when coordinating orders via app and text messages
- Physical strength to carry groceries and other items
- Multitasking skills when handling multiple orders
- Attention to detail to ensure customers receive correct orders
- Basic math and comprehension skills when reading orders and calculating payments
- Ability to adhere to food safety policies
