A Sale Associate, or Sales Clerk, is responsible for attending to customers in a retail environment and helping them make an informed purchase of the goods they need. Their duties include welcoming customers to the store and asking them about their purchasing needs, helping people find the right item and ringing up items at the register.
Un Sale Associate dovrebbe essere in grado di svolgere vari doveri e responsabilità. Di seguito sono riportati alcuni doveri e responsabilità che un Sale Associate dovrebbe essere in grado di eseguire:
- Provide outstanding customer service before and after a sale.
- Maintain high levels of customer satisfaction.
- Help customers determine their needs then provide proper recommendations to solve their problems.
- Ask all customers for referrals.
- Develop strong relationships with customers and look for opportunities to further expand their products.
- Take full advantage of company training sessions and literature to remain current with product offerings.
Un Sale Associate competitivo avrà determinate competenze e qualifiche, tra cui:
- Self-motivated
- Strong communication skills
- Ability to learn quickly
- Ability to read people well
- Friendly personality
- General understanding of the sales process
