A Computer Technician, or Computer Support Technician, is responsible for maintaining computer systems within a business setting. Their duties include installing computers, routers and other hardware, updating or repairing existing systems and troubleshooting problems with hardware.
Un Computer Technician dovrebbe essere in grado di svolgere vari doveri e responsabilità. Di seguito sono riportati alcuni doveri e responsabilità che un Computer Technician dovrebbe essere in grado di eseguire:
- Paying close attention to the user’s description of their computer problem and asking questions to identify the problem and determine how to solve it
- Training users on how the use of new hardware or software
- Testing and evaluating the organization’s computer network
- Troubleshooting network problems and individual user hardware or software problems
- Setting up or repairing computer hardware and other associated devices such as printers and scanners
Un Computer Technician competitivo avrà determinate competenze e qualifiche, tra cui:
- Communication skills
- Listening skills
- Customer service skills
- Problem-solving skills
- Analytical skills
