A Carhop, or Steward, is responsible for serving food and drinks to guests who remain in their vehicles rather than come into a restaurant. Their duties include taking orders, serving food and ensuring guests have a positive dining experience.
Un Carhop dovrebbe essere in grado di svolgere vari doveri e responsabilità. Di seguito sono riportati alcuni doveri e responsabilità che un Carhop dovrebbe essere in grado di eseguire:
- Accurately take orders
- Ensure all food and drink meet company standards
- Deliver food to guests who remain in their vehicles for their meals
- Process credit card payments
- Provide excellent customer service throughout a guest’s meal
Un Carhop competitivo avrà determinate competenze e qualifiche, tra cui:
- Excellent organizational skills
- Customer service skills
- Basic understanding of math
- Understanding of food safety and allergens
- Understanding of restaurant sanitary practices