Virtual Assistant

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Virtual Assistants typically work for corporations from a remote area, enabling them to complete their job duties at home. They work closely with company employees using email, phone or video chat technologies to enter data into spreadsheets or update office calendars. Their job is to answer customer phone calls and oversee transfers, create memos or newsletters and assist with planning travel details. They may also be responsible for helping their employers maintain social networking platforms or customer support channels.

Apa pekerjaan seorang Virtual Assistant?

A Virtual Assistant, or Virtual Administrative Assistant, is responsible for providing remote assistance to business management professionals. Their duties include conducting research and organizing data, interacting with customers or clients on their employer’s behalf and performing additional clerical duties like updating calendars or sorting documents.

Tanggung jawab

Virtual Assistant harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Virtual Assistant:

Answer emails and phone calls from customers.
Make travel arrangements.
Schedule appointments.
Make cold calls to generate leads from a provided spreadsheet.
Create content to post on the company’s social media channels.
Conduct online research to find address and contact details for a given list of companies.

Keterampilan yang Diperlukan

Virtual Assistant yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:

High school diploma or GED
Bachelor’s degree preferred in some roles
Over three years of experience in a Virtual Assistant role
Familiarity with latest workplace technologies, including VoIP, online calendars and desktop sharing
Working knowledge of spreadsheet and word-processing program
Excellent multitasking, time management and organizational skills

Penawaran serupa

Jika Anda merekrut untuk posisi yang terkait dengan Virtual Assistant, lihat deskripsi pekerjaan kami untuk peran serupa:

Correctional Officer