A Team Member, or Crew Member, is an employee who supports an exceptional customer experience through the delivery of services. Top Team Member job duties include maintaining knowledge of products and services available, engaging with customers and motivating fellow team members with a positive attitude.
Team Member harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Team Member:
- Working the cash register
- Cleaning and stocking the store
- Preparing orders
- Greeting and engaging with customers
- Recommending products to meet customers’ needs
Team Member yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Active listening
- Friendly and social
- Possess a valid driver’s license
- Attention to detail and ability to follow directions/recipes closely
- Flexibility to work multiple shift times
- Positive attitude
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