Penjualan > Store Shopper
Store Shopper
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Store Shoppers work as both full-service shoppers and in-store shoppers. Full-service shoppers accept shopping orders via shopping apps, shop for listed groceries, process orders through checkout and use their personal vehicles to deliver orders to customer locations. In-store shoppers do not deliver orders. They access orders through shopping service apps, process and pack the items at checkout and then pass the completed orders on to a designated driver for delivery.
Store Shoppers are responsible for ensuring that orders are fulfilled and delivered to meet customer expectations, and they must often complete multiple shopping tasks within predetermined time windows.
Store Shopper harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Store Shopper:
- Accepting shopping order batches through cell phone apps
- Communicating with customers regarding orders via phone apps and text messages
- Verifying if requested items are available for purchase and coordinating substitutions with customers
- Utilizing application software to input item replacements and request refunds for customers
- Processing orders through grocery store and big box store checkout registers and terminals
- Using personal vehicles or store delivery vehicles to deliver customer orders
Store Shopper yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Good customer service skills when coordinating orders via app and text messages
- Physical strength to carry groceries and other items
- Multitasking skills when handling multiple orders
- Attention to detail to ensure customers receive correct orders
- Basic math and comprehension skills when reading orders and calculating payments
- Ability to adhere to food safety policies
Jika Anda merekrut untuk posisi yang terkait dengan Store Shopper, lihat deskripsi pekerjaan kami untuk peran serupa:
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