Sales Engineer

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🛒 Penjualan

Sales Engineers are a key part of the sales team for a technically complex product or service. They often work in business-to-business sales, outfitting other companies with equipment and technology to improve their operations, optimize customer satisfaction and increase profits. Sales Engineers meet with sales leads and customers to discuss how their products can fulfill the consumer’s technical needs.

Apa pekerjaan seorang Sales Engineer?

A Sales Engineer, or Customer Engineer, is a sales professional who specializes in understanding all of the technical aspects of a technical product and explaining them to potential consumers. Their duties include consulting on product development, explaining product features to customers during live demonstrations and negotiating contract terms.

Tanggung jawab

Sales Engineer harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Sales Engineer:

Prepare and give technical presentations to explain to customers how the products and services work.
Work with the customers and Engineers to ensure the equipment meets the system requirements.
Communicate with the sales team to understand consumer demands and offer sales support where necessary.
Secure orders, guarantee product standards and assure product delivery.
Plan for modifications to products to meet consumer demands.
Recommend new and improved products to the customers and explain how the equipment will be more cost-effective.

Keterampilan yang Diperlukan

Sales Engineer yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk: