Penjualan > Sales Assistant
Sales Assistant
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Sales Assistant typically work in brick-and-mortar retail stores. They must be knowledgeable of the store layout, inventory and company policies in order to provide accurate information to shoppers. A Sales Assistant will help locate products for customers, place orders and holds, process transactions and keep the sales floor organized and well-stocked. They often act as the face of the company and must uphold company values both in how they dress and how they interact with customers.
A Sales Assistant, or Sales Associate, works on the sales floor providing assistance directly to customers. Their duties include greeting customers who enter the store, managing the cash register or point of sale system and helping customers find products in their store.
Sales Assistant harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Sales Assistant:
- Greeting customers and offering assistance
- Recommending products or merchandise to help customers
- Answering questions and addressing concerns
- Informing customers about sales, promotions and policies
- Stocking merchandise and creating displays
Sales Assistant yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- The ability to communicate effectively
- The ability to read, write, and perform basic math
- A professional appearance
- A concern for others and a desire to help
- Knowledge of point of sale systems
- Strong customer service skills
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