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Quality Assurance
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The role of a Quality Assurance Professional is to identify the cause of quality problems, document them and correct them. Quality Assurance Professionals are the first people to recognize defects, preventing sub-par products from reaching consumers that could result in costly returns or a damaged company reputation.
A Quality Assurance Professional, or Quality Control Professional, is in charge of inspecting products at different phases in their development to ensure they meet a set of consistent standards. Their duties include performing visual inspections, recording quality issues and planning processes to decrease the instance of defects in products.
Quality Assurance harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Quality Assurance:
- Documenting and reporting product or service quality levels
- Developing and implementing standards for inspection
- Developing a workflow for product inspection
- Developing plans to help a company manage waste
- Communicating with other team members to solve problems
- Following up with the appropriate channels when mistakes are found
Quality Assurance yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- A keen eye for detail
- Communication skills
- Computer literacy
- Database management
- The ability to consistently identify mistakes across thousands of inspections
- The ability to closely follow quality standards
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