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Operations Analyst
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Operations Analysts review the operations of a company and use this information to develop recommendations and changes to enhance the organization’s overall efficiencies. They’ collect this information by looking at workflows, reviewing company reports and interviewing employees. Once they’ve gathered all the necessary data, they use it to create strategies and programs that strengthen the overall operations of the company.
An Operations Analyst, or Operational Analyst, reviews a company’s policies, procedures and functions to find areas of improvement. Their main duties include reviewing company data, building reports based on these findings and recommending programs to improve the company’s performance metrics.
Operations Analyst harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Operations Analyst:
- Collecting and organizing information from various sources like computer data and sales histories
- Conducting interviews with employees and managers
- Identifying and solving problems in various fields or specialized areas
- Examine the data to figure out what is important to the problem and which methods are best to analyze it
- Use statistical methods to analyze information and develop solutions to business problems
- Write memos and reports for managers to look over the findings and recommendations
Operations Analyst yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Communication to collaborate with colleagues and clients
- Mathematical skills to process complex calculations
- Problem-solving skills to find multiple viable solutions for a challenge
- Computer skills to use various programs needed for analysis
- Analytical skills to process large amounts of data
- Critical thinking to determine what data and information is useful for the task
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