Administrasi > Office Clerk
Office Clerk
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Office Clerks can work in any office environment to improve operations and make it easier for other members of their team to complete their work. They handle filing and documentation on behalf of a department or team and make sure that everyone can easily access the information they need. Office Clerks process ingoing and outgoing mail, including sending invoices, redirecting messages to the correct person and recording department shipping and postage needs. They also assist with budget tracking by collecting and sorting receipts based on which project they belong to.
An Office Clerk, or Office Administrator, is responsible for performing the general recordkeeping and communication activities required to keep an office functioning. Their duties include filing and organizing records, distributing memos throughout an office and fielding inquiries from customers and clients.
Office Clerk harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Office Clerk:
- Answering the phone at a reception desk or in a specific department and transferring calls as needed
- Sorting and delivering incoming mail and collecting and sending outgoing mail
- Create documents, maintaining databases and sending memos and emails
- Making logistical arrangements for meetings or conferences, including booking travel, making reservations or organizing rentals
- Running errands and making deliveries around the office or to external parties
- Collecting, filing and organizing office documents, such as reports and confidential records
Office Clerk yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Excellent communication abilities, including speaking, writing and active listening
- Effective organization and time management skills, like prioritization, multitasking and planning
- Great customer service skills, including a personable and positive attitude
- High typing speed and accuracy
- Good computer skills, including basic troubleshooting and using word processing, spreadsheet, presentation and email software applications
- Problem-solving, critical thinking and decision-making abilities
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