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Mall Security Guard
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A Mall Security Guard works in all areas of a shopping mall. They might walk through the shops and common areas to discourage people from shoplifting or causing harm. Sometimes, they sit in a surveillance room and monitor shoppers’ activities through the surveillance cameras. If a security problem occurs, they respond to the location and maintain order, such as talking to the people involved, detaining suspects or removing offenders from the mall property. Some Mall Security Guards drive around parking lots to look for suspicious activity. When incidents happen, Security Guards write detailed reports about them.
A Mall Security Guard, or Retail Security Guard, provides security and patrol services throughout a shopping mall to protect shoppers, employees and assets. Their duties include patrolling the mall proactively to discourage poor behavior, responding to calls from shoppers or employees and handling disturbances in shops or common areas.
Mall Security Guard harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Mall Security Guard:
- Patrolling the mall for suspicious activities
- Responding to calls for help or security issues
- Detaining individuals who break laws or cause disturbances
- Escorting individuals off the premises for violating the mall’s rules
- Documenting all incidents
- Identifying potential weaknesses in mall security
Mall Security Guard yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Sharp attention to detail and observation skills
- Awareness of security protocols
- Excellent communication skills
- Ability to stay calm in emergencies and high-pressure situations
- Physical ability to patrol and respond to situations
- High degree of integrity and fairness
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