A Key Holder, or Retail Key Holder, opens and closes a store and performs other administrative duties in a retail setting. Their main duties include assisting customers when needed, making sure the store is organized, neat and tidy and ensuring the alarm system is working properly.
Key Holder harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Key Holder:
- Opening and closing the store every day
- Managing the store’s security alarm system, including ensuring it’s in perfect condition, enabling it and disabling it when necessary
- Storing and protecting the security alarm codes, changing them when necessary
- Making sure that the store is always clean and properly organized
- Assisting store cashiers at peak periods
- Attending to customer requests or inquiries in the store
Key Holder yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Excellent organizational skills
- Excellent time-management skills
- Basic computer skills
- Good interpersonal and people skills
- Top-notch customer relation skills
- Excellent written and verbal skills
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