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Installation Technician
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Installation Technicians work in the technology, electric and telecommunication industries. They install home and business security systems, telephone systems, computer systems and cable and satellite television systems. Some Installation Technicians may also handle the installation of X-ray medical imaging systems in hospitals and medical or dental clinics. In addition to setting up new telecommunication, electric and computer systems for customers, Installation Technicians perform follow-up checks and maintenance to ensure that systems are functioning properly. They also conduct repairs and update equipment when necessary, provide billing invoices when services are completed and collect customer payments when applicable.
Installation Technicians are responsible for ensuring proper and timely installation of systems and devices for businesses and residential customers. An Installation Technician often performs several tasks within a single service call and handles all aspects of the installation process.
Installation Technician harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Installation Technician:
- Traveling to residential homes and businesses for service calls
- Consulting with customers to locate wiring and outlets for cable box, modem and hardwire installations
- Determining if additional electrical assistance is required
- Maintaining tools and equipment to ensure optimal operating conditions
- Documenting all tasks performed at each service appointment
- Creating customer invoices
Installation Technician yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Good communication skills when coordinating with team members and customers
- The ability to climb ladders when installing wiring and equipment on roofs and ceilings
- Physical stamina when standing or kneeling for extended periods of time
- Clear understanding and knowledge of up-to-date electronic, cable, satellite and telecommunications systems
- Willingness to train on company-specific technical equipment
- Problem-solving skills to handle repairs and equipment issues during service calls
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