General Manager

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General Managers act as a liaison between a company’s upper management and the front-facing employees who work directly with clients and customers. Rather than working closely with clients, General Managers focus on high-level functions that improve the company as a whole, such as developing new business processes to make the day-to-day duties of the team easier. They work at restaurants, retail outlets, offices and other businesses to ensure their team executes all business functions successfully. General Managers often oversee finances and budgeting, staffing processes, policies, regulation enforcement, solutions for company issues and problem-solving when issues arise.

Apa pekerjaan seorang General Manager?

A General Manager, or GM, handles the high-level, day-to-day operations of a company and guides the general strategy to improve the overall business functions. Their duties include managing staffing strategies, overseeing all departments and setting goals for their team based on the company’s strategic plans.

Tanggung jawab

General Manager harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh General Manager:

Developing key performance goals and managing the performance of the staff
Creating and implementing strategies for business growth
Managing the recruitment, hiring and training processes
Ensuring that departments or units deliver quality offerings to clients
Working closely with Account Managers and other senior staff to improve efficiency and performance
Improving internal processes for better productivity

Keterampilan yang Diperlukan

General Manager yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:

Keen strategic thinking and planning
Understanding of budget management and financial monitoring
Excellent leadership skills, including goal setting, motivating, training and mentorship
Exceptional interpersonal and communication skills, including writing, speaking and active listening
Effective conflict resolution and problem-solving skills
Good organization and time management, including the ability to work well in high-pressure situations with tight deadlines

Penawaran serupa

Jika Anda merekrut untuk posisi yang terkait dengan General Manager, lihat deskripsi pekerjaan kami untuk peran serupa:

Office Clerk