A Food Server, also known as a Waiter or Waitress, is responsible for taking orders from restaurant patrons and delivering their food to them. Their duties include explaining the menu to their customers, communicating with kitchen staff and balancing dishes as they bring them to the appropriate table.
Food Server harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Food Server:
- Greeting and seating customers
- Taking food and beverage orders and accurately entering them into the ordering system
- Making menu item recommendations
- Communicating any food allergy or special nutrition needs to kitchen staff
- Ensuring all orders are filled quickly and accurately and that food is high quality
- Providing attentive service to diners, like refilling drinks as needed and checking their needs during meals
Food Server yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Excellent customer service, including patience and a friendly demeanor
- Exceptional organization and time management
- Effective written and verbal communication skills
- Great active listening skills
- Knowledge of foodservice regulations and proper food handling procedures
- Physically able to be on their feet for extended periods and lift up to 25 pounds unassisted
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