Transport > Flight Attendant
Flight Attendant
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Flight Attendants work on commercial and private airlines tending to passengers’ needs and answering any questions they have throughout the flight. They help passengers find their seats and conduct pre-flight checks to ensure the cabin is ready for takeoff. During the flight, they’ll monitor the plane for suspicious behaviors and will deescalate any disruptive situations. They’re highly trained to respond to emergency situations and will direct passengers to evacuation areas and perform CPR or First Aid practices if needed. If any medical or safety issues occur on the flight, the Flight Attendant will report this to their supervisor.
A Flight Attendant, or Cabin Attendant, ensures passengers are safe and comfortable during a flight. Their main duties include performing safety checks before flights take off, offering food and beverages to passengers and demonstrating emergency procedures like putting on oxygen masks, buckling seat belts and using exit doors.
Flight Attendant harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Flight Attendant:
- Demonstrating the use of emergency and safety equipment
- Serving beverages, meals and snacks
- Providing additional assistance to passengers with special needs
- Reassuring passengers during aircraft turbulence
- Administering first aid and medical care if required in the case of an emergency
- Providing instruction, including emergency evacuation procedures, to passengers
Flight Attendant yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Attentiveness: In addition to being attentive to passenger needs, a Flight Attendant needs to be aware of any safety or security risks during the flight.
- Communication skills: A Flight Attendant needs to be an excellent communicator and an attentive listener.
- Customer-service skills: A Flight Attendant needs to be able to handle stressful situations with tact and resourcefulness.
- Decision-making skills: A Flight Attendant must be able to make important decisions quickly in case of emergencies.
- Physical stamina: A Flight Attendant needs to be able to carry, push and pull service items, open and close overhead bins and walk and stand for significant periods of time.
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