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Delivery Driver
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Delivery Drivers may work for corporations, food service companies, delivery service companies or warehouses. They drive cars, vans or delivery trucks to deliver their cargo and ensure the recipients get their packages and other items on time and as expected. Their job is to drive safely, deliver goods and collect payment if necessary. Delivery drivers must follow a specified route and make sure they deliver the correct packages to the appropriate person or business, all while sticking to the delivery timeline. They may also need to communicate directly with customers or business owners to get signatures to verify the arrival of a package. Providing exceptional customer service is a large part of the job because the Delivery Driver often interacts with the person receiving the packages.
A Delivery Driver is responsible for transporting packages and other goods from a mail facility or business to a personal or business address following a specific route within their delivery area. Their duties include loading the goods they need to deliver onto the delivery van or truck, using navigation tools to arrive at the right address and delivering parcels to the correct address.
Delivery Driver harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Delivery Driver:
- Following all traffic laws, DOT regulations and best practices for safety when delivering items
- Communicating with dispatchers, drivers and other team members to make deliveries
- Meeting delivery deadlines and following assigned delivery routes
- Performing basic truck maintenance, such as refueling, doing visual inspections and reporting potential issues
- Preparing, loading and unloading the delivery vehicle
- Providing exceptional customer service and obtaining client or customer signatures when needed
Delivery Driver yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- A valid driver’s license and, in some cases, a commercial driver’s license
- Knowledge of how to handle materials safely, such as food or chemicals
- Familiarity with using navigation systems
- Time management to ensure deliveries are made on schedule
- Excellent vision and hand-eye coordination to stay safe while driving
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