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Courtesy Clerk

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Courtesy Clerks work in a grocery or retail store providing a great customer service experience and positive shopping environment to customers. They keep all areas of the store tidy by sweeping, mopping and scrubbing areas like bathrooms, grocery carts and store shelves. Courtesy Clerks are expected to have extensive knowledge about the store’s products to provide specific and helpful answers to customers. They may also act as cashiers and perform price checks on certain items.
Apa pekerjaan seorang Courtesy Clerk?
A Courtesy Clerk, or Bagger, is responsible for ensuring customers have a positive shopping experience. Their duties include checking out and bagging items, carrying purchased goods to customers’ cars and keeping the store tidy, clean and organized.
Tanggung jawab
Courtesy Clerk harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Courtesy Clerk:
  • Greet and welcome the customer in a polite and friendly manner.
  • Monitor the supply of bags at cash registers and replenish as needed.
  • Move misplaced items to their correct place and tidy shelves.
  • Gather returned items from customer service or check-out counters and return to their appropriate places.
Keterampilan yang Diperlukan
Courtesy Clerk yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
  • Excellent oral communication skills for listening to questions and responding appropriately.
  • Stamina and strength to walk and stand for extended periods of time.
  • Knowledge of store layout and product location on the sales floor.
  • Basic math and literacy skills for such tasks as counting items and reading labels.
  • Good customer service skills.
  • Persuasive and warm personality for guiding customers in choosing products to purchase.
Penawaran serupa
Jika Anda merekrut untuk posisi yang terkait dengan Courtesy Clerk, lihat deskripsi pekerjaan kami untuk peran serupa:
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