Couriers offer on-demand delivery services where they pick up a package from point A and deliver it to point B. They usually drive motor vehicles, but some couriers use bicycles, such as in large cities where a bike makes it easier to get through traffic. Dispatchers typically send Couriers to the pickup locations, where they collect the items and any special delivery instructions. They then take the package to the recipient, where they might need to collect payment or have the recipient sign for the delivery. Some Couriers have regular routes, such as Medical Couriers who visit certain Doctor’s offices to collect medical samples on a daily basis and take them to a lab. Others have different customers every day.
Courier harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Courier:
- Picking up packages from the sender
- Delivering packages to the recipient
- Taking responsibility for high-value or confidential items
- Accepting payments for the items
- Filling out paperwork about completed deliveries
- Getting signatures from recipients upon delivery
Courier yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Reliability and trustworthiness
- Punctuality, time management and a sense of urgency
- Strong communication skills
- Good customer service skills
- Clean driving record
- Ability to move and deliver the items to the recipient
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