A Carhop, or Steward, is responsible for serving food and drinks to guests who remain in their vehicles rather than come into a restaurant. Their duties include taking orders, serving food and ensuring guests have a positive dining experience.
Carhop harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Carhop:
- Accurately take orders
- Ensure all food and drink meet company standards
- Deliver food to guests who remain in their vehicles for their meals
- Process credit card payments
- Provide excellent customer service throughout a guest’s meal
Carhop yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Excellent organizational skills
- Customer service skills
- Basic understanding of math
- Understanding of food safety and allergens
- Understanding of restaurant sanitary practices
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