Bartenders mix and serve alcoholic beverages based on customer requests. Their duties include verifying the identification and age of customers, preparing and serving alcoholic beverages, accepting payment from customers, cleaning glasses and bar utensils and balancing cash receipts to record sales.
Bartender harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Bartender :
- Verify the customers’ ages
- Mix traditional and creative cocktails
- Process payment
- Clean glasses and bar utensils
- Make suggestions based on customer tastes and preferences
- Record and balance cash receipts and prepare cash deposits
- Open and maintain tabs throughout their shift
- Build a rapport with regular customers to create a positive atmosphere
Bartender yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Knowledge of applicable laws and regulations
- Knowledge of mixology for traditional and creative cocktails
- Understanding of unique and complementary flavor pairings
- Impeccable customer service and social perceptiveness
- Ability to evaluate customer satisfaction and be responsive
- Ability to enforce company policies regarding the consumption of alcohol
- Accountability in maintaining inventory and processing payments
- Physical ability to stand or walk for long periods of time
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