A Bar Manager, or Pub Manager, oversees the staff and operations of a bar by making sure it’s clean, functioning efficiently and inviting for customers to relax in. Their main duties include scheduling employees and building their shift calendars, managing and resolving customer complaints and ensuring the bar’s inventory is well-stocked.
Bar Manager harus mampu memenuhi berbagai tugas dan tanggung jawab. Berikut ini adalah beberapa tugas dan tanggung jawab yang harus dapat dilakukan oleh Bar Manager:
- Recruit, interview, hire and train new bar staff employees
- Handle customer complaints
- Advertise the daily, weekly and monthly promotions of the bar
- Ensure staff is following all food control and safety regulations
- Create employee schedules based on expected customer numbers
Bar Manager yang kompetitif akan memiliki keterampilan dan kualifikasi tertentu, termasuk:
- Bar Managers will need both written and verbal communication skills.
- It is the role of the Bar Manager to diffuse conflict within the bar.
- Leadership skills will assist the Bar Manager in effectively leading their bar staff in a way that is productive and organized.
- Bar Managers are in charge of many different aspects of the business including hiring, promoting, training, scheduling and managing, so strong organizational skills are necessary.
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