A Greeter, or Host/Hostess Greeter, is responsible for welcoming guests, customers and visitors as they enter various establishments. Their duties include directing patrons to their seats, directing customers to products in grocery stores and retail establishments and advising customers on store promotions.
Egy Greeter képesnek kell lennie arra, hogy különféle kötelezettségeket és felelősségeket teljesítsen. Az alábbiakban felsorolunk néhány olyan kötelezettséget és felelősséget, amelyet a Greeter nek végre kell hajtania:
- Holding doors open for incoming guests
- Directing customer complaints to upper management and supervisory personnel
- Handing out promotional materials and coupons to customers as they enter retail establishments or grocery stores
- Offering free samples to incoming customers
- Ensuring all entering guests meet security requirements when applicable
Egy versenyképes Greeter bizonyos készségekkel és képesítésekkel rendelkezik, beleértve:
- Good interpersonal skills
- Customer service skills
- Strong communication skills
- Ability to sit or stand for extended periods of time when working in entrances
- Ability to exhibit empathy when dealing with upset customers
- Strong multitasking skills
