A Courtesy Clerk, or Bagger, is responsible for ensuring customers have a positive shopping experience. Their duties include checking out and bagging items, carrying purchased goods to customers’ cars and keeping the store tidy, clean and organized.
Egy Courtesy Clerk képesnek kell lennie arra, hogy különféle kötelezettségeket és felelősségeket teljesítsen. Az alábbiakban felsorolunk néhány olyan kötelezettséget és felelősséget, amelyet a Courtesy Clerknek végre kell hajtania:
- Greet and welcome the customer in a polite and friendly manner.
- Monitor the supply of bags at cash registers and replenish as needed.
- Move misplaced items to their correct place and tidy shelves.
- Gather returned items from customer service or check-out counters and return to their appropriate places.
Egy versenyképes Courtesy Clerk bizonyos készségekkel és képesítésekkel rendelkezik, beleértve:
- Excellent oral communication skills for listening to questions and responding appropriately.
- Stamina and strength to walk and stand for extended periods of time.
- Knowledge of store layout and product location on the sales floor.
- Basic math and literacy skills for such tasks as counting items and reading labels.
- Good customer service skills.
- Persuasive and warm personality for guiding customers in choosing products to purchase.