A Carhop, or Steward, is responsible for serving food and drinks to guests who remain in their vehicles rather than come into a restaurant. Their duties include taking orders, serving food and ensuring guests have a positive dining experience.
Egy Carhop képesnek kell lennie arra, hogy különféle kötelezettségeket és felelősségeket teljesítsen. Az alábbiakban felsorolunk néhány olyan kötelezettséget és felelősséget, amelyet a Carhopnek végre kell hajtania:
- Accurately take orders
- Ensure all food and drink meet company standards
- Deliver food to guests who remain in their vehicles for their meals
- Process credit card payments
- Provide excellent customer service throughout a guest’s meal
Egy versenyképes Carhop bizonyos készségekkel és képesítésekkel rendelkezik, beleértve:
- Excellent organizational skills
- Customer service skills
- Basic understanding of math
- Understanding of food safety and allergens
- Understanding of restaurant sanitary practices